An investigation into poor patient care at Autumn Health Care of Zanesville has many area families concerned for the well-being of loved ones in long-term care facilities.
The Ohio Attorney General's Office and Ohio Department of Health conducted a joint investigation after receiving complaints about the quality of care delivered at the Zanesville facility. Attorney General Mike DeWine said that the use of hidden cameras during a month-long investigation uncovered patient abuse and neglect that he called "sickening and deplorable."
While the investigation is ongoing, his office is considering criminal and civil action in regard to possible Medicaid fraud, falsification of records and patient abuse and neglect.
During Thursday's press conference regarding the case, DeWine said that his office wants to weed out the "bad actors in this industry" from the many great health care facilities in the state. He went on to ask "that family members take an active role in their loved one’s health plans" and contact state officials with any concerns.
The Attorney General's Office and Ohio Departments of Health and Aging all field reports of suspected elder abuse or neglect. Nursing home complaints can be made by calling/emailing the following:
• Ohio Attorney General’s Office - 800.282.0515
• Ohio Department of Health - 800.342.0553; http://www.odh.ohio.gov/odhprograms/dspc/complnt/complnt1.aspx
• Ohio Department of Aging - 800.282.1206
• Area Agency on Aging, Region 8 (serving Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry and Washington counties) - 800.331.2644
• Area Agency on Aging, Region 9 (serving Belmont, Carroll, Coshocton, Guernsey, Harrison, Holmes, Jefferson, Muskingum and Tuscarawas counties) - 800.967.0615